Incumbents in the communications support field are responsible for the physical aspects of voice and data network operations. Individuals in this role are responsible for the installation, maintenance, and monitoring of voice and data systems throughout the State. This includes responding to user needs and identifying and resolving operational problems as they occur.
Communications Technician I is the basic level where incumbents are generally responsible for installation/moves and testing of telephone wiring; telephone sets and jacks; and installation and testing of data cabling. Incumbents in this role are also responsible for telephone repairs for the various types of telephones within the State.
Examples of Work: Examples of work performed in this classification include, but are not limited to, the following:
Repairs existing telephone and data extensions and/or work stations.
Performs physical adds, moves, and changes to telephone and data extensions and/or work stations.
Installs new cable systems, i.e., pulling, terminating, and testing twisted pair connectivity.
Accurately accounts for all changes made to the telephone and/or data networks.
Monitors and maintains cable system wiring hubs for the State.
Performs related or similar duties as required or assigned.
Minimum Qualifications: These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position.
Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma);
Two (2) years of directly related experience.
Related education and directly related experience may be substituted on an equal basis.
Essential Functions: Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following:
1. Installs new communication lines and devices.
2. Repairs communication lines and devices.
3. Monitors and maintains the cable systems and/or communications systems for the State.
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